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Conversations in the Workplace: Addressing Unmet Expectations at Work
October 8 @ 1:00 PM – 2:00 PM EDT
There is nothing more frustrating than investing energy and time into a project only to have a team member drop the ball. Unfortunately, while leaders and teams are expected to address unmet expectations, skirting of responsibility, and performance concerns, they are rarely trained to do this. When leaders and teams implement a “Safe Conversations Communication Framework,” they effectively hold accountability conversations and establish ownership moving forward. This results in increased productivity, more positive working relationships, and a culture of accountability.
In this session you will:
• Develop strategies for effectively talking, listening, and collaborating in situations where opinions differ
• Skillfully address sensitive issues and challenging behaviors
• Build more productive working relationships
• Increase employee performance and team productivity
• Create safety while decreasing workplace tension
