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Q&A: Should we include detailed travel duties and working hours in our job description, or should we keep it more general?

Question:

Should we include detailed travel duties and working hours in our job description, or should we keep it more general?

Answer from Celine, SHRM-CP:

A position requiring a high volume of business travel or unusual work hours should have that detail included in the job description. Without that, you’ll attract a lot of candidates that ultimately won’t be able to take the position, wasting both your time and theirs.

The most important aspect of an effective job description is that it accurately reflects the actual work you need to be done. This helps ensure that the company is attracting appropriate candidates for the position, that both the employee and employer are aligned in their expectations, and that the employee clearly understands and has agreed to the requirements necessary to successfully complete the job.

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With eight years of customer service experience under her belt, is proud to bring her healthcare and food service expertise to the team. She’s fluent in French and proficient in Spanish, making her nearly trilingual. Céline serves on the board of a non-profit that organizes a citywide music festival. She loves spending her time exploring the outdoors, playing with her nieces and nephews, and cooking.

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